Call Screening
If you supply a list of conferee invitations, we will ensure that
only those invited are joining your meeting. If an individual who
is not on the list tries to join the conference, he or she will be
directed to the proper parties for verification as per your instructions.
24x7 Teleconference
Hold a call instantly. We will set up an automated passcode conference
call, which you can access in a moment's notice, any time of the
day or night. You can get all your departments together in the blink
of an eye just by giving all your participants a passcode.
Standing
If you have a sales call every Monday at 8 a.m., just set up your
reservation once. We will take care of everything else.
ASAP
Need to hold a call instantly, with no reservation? Contact us and
we will get your conference call up and running in a matter of minutes.
Sub-Conferencing
Two or more conference participants can request a private line for
closed discussion, and then return to the main conference at any
time.
Q&A
A Q&A session gives your participants the opportunity to queue
up and ask the speaker a question. Participant lines are un-muted
one at a time by the operator and placed back in listen-only mode
once the question has been asked. Participation is controlled by
the host via the Comm Line.
Listen-Only
Allows a presenter to speak uninterrupted by ensuring one-way communication.
Roll Call
At the beginning of the conference the operator takes attendance
and will announce the names of all participants if you so request.
Comm Line
The Comm Line is your behind the scenes link between your company
and the operator.
Host Security
The teleconference moderator can open and close access to a teleconference
using a touch-tone telephone code. While closed, both the operator
and late participants will be locked out.
Passcode
Dial-In participants can be required to enter a passcode on their
touch-tone telephones before gaining access to a confidential teleconference.
The passcode can be changed for security.
Pre-Recorded Conference Inserts
Have pre-recorded speakers, or other recordings, played to participants
during a live teleconference.
Customized Announcements
Personalized announcements may be given by an operator at any time
during a teleconference.
Introduction of Late Participants
If late participants are allowed into the conference, you may choose
to have the operator announce their arrival in the conference, or
you may elect to use simple automated entry and exit tones.
Verification of Call Disconnect
If a party disconnects during your call, operator will contact that
individual to ensure that they disconnected intentionally. Available
on Dial-Out calls only.
Call Monitoring
All calls are monitored digitally. If requested, an operator will
monitor your call to ensure quality.
Music on Hold
Music will be played while your conferees are waiting for the conference
to begin. We will play generic hold music, or you may supply the
music you wish to be played.
Confirmations of all Reservations
All reservations are confirmed via e-mail, unless you specify otherwise.
Pre-Call Consultations
This service gives you the chance to consult with an operator about
the structure and flow of your conference call.
Test Call Consultations
This service gives you the opportunity to test the speakerphones
and other equipment you will be using on your call for sound quality.
Teleconference Training
We will provide your users with training on our services, via conference
call.
Pre-notification of Participants
We notify your participants of an upcoming teleconference via telephone
call, fax, or e-mail.
Polling
Prepare a series of multiple-choice questions for your conferees
to answer using their touch-tone phone. Results are tabulated and
reported to the host.
Fax on Demand
Conference participants dial in to receive a fax of your conference
related materials at their convenience.
Content Editing Services
Will edit non-pertinent/irrelevant content out of your recorded
conference call as per your instructions. Price includes initial
recording.
Digital Replay (with menu)
Will digitally record your conference for playback at any time.
Access available via touch-tone phone.
Participant List
A complete list of conference participants (with or without affiliations)
can be sent to you after your conference ends.
Registration Services
Three types of Registration Services are available:
- Live: Participants dial into a registration number and
leave their information with an operator.
- Digital: Participants dial into a pre-arranged number
to have their registration message digitally recorded.
- Online: Participants log on to a web site and enter the
registration information.
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